Job Description
Join our award-winning IT team in San Antonio and kickstart your tech career today! InnovateTech Solutions is urgently seeking motivated IT Support Trainees to join our dynamic team. This is your chance to gain hands-on experience in a fast-paced environment while receiving mentorship from industry experts. We offer comprehensive training programs, career advancement opportunities, and a collaborative culture that values innovation and growth. Don't miss this limited-time opportunity to become part of San Antonio's premier tech employer!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Manage user accounts and permissions in Active Directory
- Document technical procedures and maintain accurate ticket records
- Assist in cybersecurity awareness training for employees
- Collaborate with senior engineers on complex system deployments
- Participate in 24/7 on-call rotation after training period
Qualifications
- High school diploma or equivalent; A+ certification preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to lift 30lbs and work in server environments
- Valid Texas driver's license for occasional equipment transport
- Pass background check and pre-employment drug screen