Job Description
Join our dynamic team as an IT Support Trainee in Honolulu and kickstart your career in technology with weekly pay! We're seeking motivated individuals to provide essential technical support to our clients while gaining hands-on experience in a fast-paced environment. This is your opportunity to develop foundational IT skills in networking, hardware troubleshooting, and customer service with industry professionals. Enjoy the benefits of consistent weekly pay while building your expertise in Hawaii's thriving tech sector. No prior experience required – we provide comprehensive training!
Responsibilities
- Install, configure, and troubleshoot desktop hardware, software, and peripheral devices
- Provide first-level technical support via phone, email, and remote assistance
- Document service requests, resolutions, and inventory in ticketing systems
- Assist with network connectivity issues and basic server administration
- Train end-users on company software and best practices
- Collaborate with senior technicians to resolve complex technical problems
- Adhere to IT security protocols and data protection standards
Qualifications
- High school diploma or equivalent; college coursework in IT preferred
- Basic understanding of computer hardware, operating systems, and networks
- Excellent problem-solving and communication skills
- Ability to work independently and prioritize tasks
- Customer service mindset with patience and professionalism
- Valid driver's license and reliable transportation
- Must pass background check and drug screening
- CompTIA A+ certification a plus but not required