Job Description
Launch your IT career with our comprehensive paid training program! TechSolutions Inc. is seeking motivated IT Support Trainees to join our Irvine team. No prior experience required – we provide hands-on training in network troubleshooting, system administration, and cybersecurity fundamentals. Enjoy competitive pay, mentorship from industry experts, and a clear path to full-time employment after completion. Work in a collaborative environment with cutting-edge technology and opportunities for growth. Join us and transform your passion for technology into a professional career!
Responsibilities
- Undergo paid training in Windows/macOS administration and network protocols
- Provide Tier 1 technical support to employees via ticketing systems and phone
- Diagnose and resolve hardware/software issues using diagnostic tools
- Document incidents and solutions in IT service management software
- Assist with software deployments and system updates
- Collaborate with senior engineers on complex troubleshooting cases
- Participate in weekly skills workshops and certification prep
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic computer literacy and troubleshooting aptitude
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset and patience
- Willingness to obtain CompTIA A+ certification during training
- Valid driver's license for occasional equipment pickups