Job Description
Launch your IT career with TechSolutions Inc., a leading technology firm in Jacksonville, FL. We're seeking motivated IT Support Trainees to join our dynamic team and receive hands-on training in enterprise-level IT systems. This full-time role offers comprehensive mentorship, professional development opportunities, and a clear path to advancement. Join us in shaping the future of technology while serving diverse clients across multiple industries.
Responsibilities
- Provide tier-1 technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document IT incidents and resolutions using ticketing systems
- Assist with network infrastructure monitoring and maintenance
- Collaborate with senior engineers on complex technical projects
- Participate in regular training sessions and skill development workshops
Qualifications
- High school diploma or equivalent; relevant certifications (A+, Network+) preferred
- Basic understanding of Windows/Linux operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation