Job Description
Join our dynamic IT team as an IT Support Trainee and kickstart your career in technology! No prior experience required – we provide comprehensive training to transform you into a skilled IT professional. Work alongside industry experts in a fast-paced environment while supporting our organization's digital infrastructure. This is your gateway to a rewarding career in IT with clear growth pathways and competitive benefits.
Responsibilities
- Provide frontline technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Assist with network administration tasks under supervision
- Document technical issues and resolutions in ticketing systems
- Participate in cross-departmental IT projects
- Maintain inventory of IT assets and equipment
- Adhere to cybersecurity protocols and best practices
Qualifications
- High school diploma or equivalent (college preferred)
- Strong problem-solving and analytical abilities
- Basic computer literacy with eagerness to learn
- Excellent communication and interpersonal skills
- Ability to work independently and in team settings
- Valid driver's license (for occasional site visits)
- CompTIA A+ certification (or willingness to obtain within 6 months)