Job Description
Join our dynamic IT team as a Trainee and kickstart your career in technology! TechSolutions Inc. is seeking motivated individuals passionate about IT support to learn from industry experts while delivering exceptional service to our clients. This hands-on role offers comprehensive training in systems administration, network troubleshooting, and cybersecurity fundamentals. Enjoy competitive benefits, mentorship programs, and clear pathways to career advancement. Apply today and become part of LA's leading tech innovator!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist with system installations, configurations, and maintenance
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex problem-solving
- Monitor system performance and security protocols
- Train end-users on new technologies and best practices
- Participate in IT infrastructure improvement projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong troubleshooting and analytical skills
- Excellent communication and customer service abilities
- CompTIA A+ or similar certification (or willingness to obtain)
- Valid driver's license and reliable transportation
- Ability to lift 30lbs for equipment handling