Job Description
Launch your IT career with TechAdvance Solutions! We're seeking passionate IT Support Trainees to join our Tulsa team and grow into essential technical roles. Our immersive 6-month program combines hands-on experience with mentorship from industry experts. You'll troubleshoot systems, manage networks, and develop critical skills while earning a competitive salary. No prior experience required – just drive and eagerness to learn. Join 200+ alumni now working as network engineers and system administrators!
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Configure and maintain Windows/Linux environments and cloud platforms
- Document technical procedures and create knowledge base articles
- Provide Tier 1 support via ticketing systems and remote assistance
- Collaborate with senior engineers on infrastructure projects
- Implement cybersecurity best practices and data protection protocols
- Participate in cross-departmental IT initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer systems and networking concepts
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ or Network+ certification (or willingness to obtain within 6 months)
- Proficiency with Microsoft Office and diagnostic tools
- Ability to lift 20 lbs and work in server environments
- Valid driver's license for occasional site visits