Job Description
Launch your IT career with our comprehensive trainee program at TechFlow Solutions Inc. As an IT Support Trainee in Riverside, you'll gain hands-on experience in enterprise systems, network administration, and cybersecurity under mentorship of senior engineers. This direct-hire role offers structured training, professional development, and a clear path to becoming a full-fledged IT Specialist. Join our dynamic team serving Southern California's tech sector with cutting-edge solutions.
Responsibilities
- Deploy and configure hardware/software systems including desktops, servers, and network devices
- Provide Tier 1 user support for hardware/software issues via ticketing systems and remote assistance
- Document technical procedures, inventory, and system configurations using ITSM tools
- Participate in network monitoring, security audits, and system backup operations
- Collaborate with cross-functional teams on IT infrastructure projects
- Complete certification training tracks (CompTIA A+, Network+)
Qualifications
- High school diploma or equivalent; relevant certifications or degree preferred
- Basic understanding of Windows OS, networking concepts, and security principles
- Strong problem-solving skills with customer service orientation
- Ability to lift 30lbs and work in server room environments
- Valid California driver's license for occasional off-site support
- Proficiency with Microsoft Office and diagnostic tools
- Pass background check and drug screening