Job Description
Launch your IT career in Memphis with our paid training program! Memphis Tech Partners is seeking motivated individuals to join our IT Support Trainee initiative. No prior experience required – we provide comprehensive hands-on training in network administration, cybersecurity, cloud systems, and customer service. Join our dynamic team and transform your passion for technology into a professional career with growth opportunities and competitive benefits.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support via phone, email, and in-person
- Document IT processes and maintain knowledge bases
- Assist with network security monitoring and updates
- Collaborate with senior engineers on complex issues
- Participate in ongoing training and certification programs
- Support end-users across diverse departments
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and communication abilities
- Ability to work in a fast-paced environment
- Customer service mindset with patience and empathy
- Willingness to pursue industry certifications (CompTIA A+, etc.)
- Valid driver's license for occasional on-site support