Job Description
Join our dynamic team as an IT Support Trainee and kickstart your career in technology! TechSolutions Inc. is seeking motivated individuals in Chula Vista to provide exceptional technical support while learning industry best practices. This direct hire position offers comprehensive training, mentorship, and a clear growth path to become a full-fledged IT Specialist. You'll work with cutting-edge technologies in a collaborative environment focused on innovation and customer satisfaction. If you're passionate about problem-solving and eager to build a solid foundation in IT infrastructure, security, and service management, we want to hear from you!
Responsibilities
- Diagnose and resolve hardware/software issues for internal and external clients
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with network troubleshooting and basic security protocols
- Create and maintain detailed documentation of technical procedures
- Collaborate with senior IT staff on system upgrades and projects
- Provide timely customer support via phone, email, and in-person
- Participate in ongoing training to develop technical skills
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic understanding of Windows/macOS operating systems
- Familiarity with network concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience with a positive attitude
- Willingness to learn new technologies quickly
- Valid California driver's license (if required for site visits)