Job Description
Launch your IT career in Seattle with our accelerated IT Support Trainee program! Join TechAdvance Solutions and gain hands-on experience with cutting-edge technology while earning weekly pay. We're seeking motivated individuals ready to transform their passion for tech into professional expertise through structured training and mentorship. Enjoy competitive benefits, growth opportunities, and the chance to work with Fortune 500 clients in one of America's most vibrant tech hubs.
What We Offer:
- Weekly pay schedule
- Comprehensive certification training (CompTIA A+, Network+)
- 401(k) with company match
- Health, dental, and vision insurance
- Annual professional development stipend
Responsibilities
- Provide tier-1 technical support for hardware/software issues via phone, email, and remote access
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document support tickets and maintain asset inventory databases
- Collaborate with senior engineers on network security protocols
- Participate in on-call rotation for after-hours support (rotating schedule)
- Train on cloud platforms (AWS/Azure) and virtualization systems
- Assist with office IT infrastructure projects
Qualifications
- High school diploma or equivalent; A+/Network+ certification preferred
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and troubleshooting abilities
- Excellent written and verbal communication skills
- Ability to lift 30 lbs and work in fast-paced environments
- Valid Washington State driver's license for occasional site visits
- Pass background check and pre-employment drug screen
- Must be authorized to work in the US without sponsorship