Job Description
Launch your IT career in sunny El Paso! TechSolutions Inc. is seeking motivated IT Support Trainees to join our dynamic team. We offer comprehensive training, mentorship, and a competitive $2,000 sign-on bonus to kickstart your journey in technology. This full-time position provides hands-on experience with cutting-edge systems while supporting our growing client base. Join a company that invests in talent and offers clear career progression paths.
Responsibilities
- Provide tier-1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Assist with user account management and access permissions
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex troubleshooting
- Participate in ongoing training programs for skill development
- Support IT security initiatives and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to lift 25 lbs and work in a fast-paced environment
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Valid driver's license and reliable transportation