Job Description
Join TechNexus Solutions as a Part-Time IT Support Trainee and launch your career in technology! We're seeking motivated individuals to provide essential technical support to our dynamic team while receiving hands-on training in network administration, system troubleshooting, and cybersecurity best practices. This role offers flexible hours and a clear growth path into full-time IT positions. Perfect for students or career changers looking to build practical skills in a supportive environment.
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install and configure workstations, laptops, and peripherals
- Document technical issues and solutions in IT service management systems
- Assist with network monitoring and security protocols
- Train users on company software and systems
- Collaborate with senior IT staff on infrastructure projects
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Network+) preferred
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to lift 30 lbs and work in varied physical environments
- Customer service mindset with patience and adaptability
- Enrollment in IT-related program or equivalent experience