Job Description
Launch your IT career with our comprehensive paid training program! TechAdvance Solutions Inc. is seeking motivated IT Support Trainees in Kansas City, MO. No prior experience required – we provide hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. Enjoy competitive compensation, mentorship from industry experts, and a clear path to full-time employment upon successful completion.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide end-user technical support via phone, chat, and in-person
- Document IT processes and maintain knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Participate in cybersecurity awareness initiatives
- Support cloud services (AWS/Azure) and network monitoring
- Adhere to ITIL best practices for incident management
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- CompTIA A+ certification desired (not required)
- Valid driver's license for occasional site visits
- Pass background check and drug screening
- Commitment to 6-month training program