Job Description
Are you ready to launch a high-growth career in Information Technology? FutureTech Solutions is seeking ambitious IT Support Trainees to join our dynamic team in Orlando, FL.
We don’t just hire employees; we build future leaders. As an IT Support Trainee, you will receive comprehensive training and mentorship from industry experts. You will work hands-on with cutting-edge hardware and software, resolving complex technical issues and ensuring our business runs smoothly.
Why Join Us?
- Full training program for career changers and graduates.
- Competitive salary starting at $45,000.
- Health, dental, and vision insurance.
- Career advancement opportunities into Systems Administration or Network Engineering.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware and software issues.
- Assist in the deployment, configuration, and maintenance of end-user devices (laptops, printers, mobile devices).
- Monitor system performance and respond to help desk tickets in a timely manner.
- Document technical issues and resolutions in the knowledge base.
- Collaborate with senior IT staff to implement network security protocols.
Qualifications
- High School Diploma or GED required; Associate’s degree in IT or related field preferred.
- Basic understanding of computer operating systems (Windows, macOS) and networking concepts.
- Strong problem-solving skills and the ability to learn new technologies quickly.
- Excellent communication skills, with the ability to explain technical concepts to non-technical users.
- Must be authorized to work in the United States.