Job Description
Launch your IT career with TechAdvance Solutions! We're seeking motivated IT Support Trainees in Arlington, TX, offering immediate weekly pay and comprehensive training. Join our dynamic team to gain hands-on experience in cutting-edge technologies while supporting Fortune 500 clients. Enjoy a structured 12-week training program with mentorship from senior engineers, followed by permanent placement. Weekly pay means no more waiting for monthly checks – get rewarded for your work every week!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and remote access
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Assist with network diagnostics and basic security protocols
- Document incidents and resolutions using ITSM tools (ServiceNow/Jira)
- Collaborate with cross-functional teams on infrastructure projects
- Participate in daily stand-ups and knowledge-sharing sessions
- Complete certification modules (CompTIA A+, Google IT Support)
Qualifications
- High school diploma or equivalent; college coursework in IT preferred
- Basic knowledge of operating systems, networking, and security concepts
- Excellent troubleshooting skills with attention to detail
- Strong written/verbal communication abilities
- Ability to lift 30 lbs and work in standing/walking environments
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- CompTIA A+ certification (or willingness to obtain within 90 days)