Job Description
Launch your IT career tomorrow with our hands-on IT Support Trainee program in sunny Chula Vista! No prior experience required – we provide comprehensive training to transform you into a tech support professional. Work alongside industry experts in a dynamic environment where your growth is our priority. Enjoy competitive benefits, flexible scheduling options, and opportunities for rapid advancement. Join our innovative team and start building your future in technology today!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document technical issues and resolutions in ticketing systems
- Assist with cybersecurity best practices and data protection protocols
- Collaborate with senior engineers on complex troubleshooting
- Participate in ongoing training and skills development programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to learn new technologies quickly
- CompTIA A+ certification is a plus but not required
- Valid California driver's license (for occasional equipment transport)