Job Description
Join Nexus Tech Solutions as an IT Support Trainee and launch your career in technology with one of Bakersfield's most innovative employers. Our comprehensive 6-month training program combines hands-on experience with industry certifications, equipping you to become a future IT leader. Enjoy competitive compensation, mentorship from senior engineers, and opportunities for rapid advancement in a dynamic environment.
We offer a hybrid work model, full benefits package, and tuition reimbursement for certification exams. Our Bakersfield headquarters features state-of-the-art labs and collaborative workspaces designed for professional growth.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems including Windows/Linux environments
- Provide Tier 1 support for network connectivity, security protocols, and cloud services
- Document technical processes using ITSM tools like ServiceNow
- Collaborate with cross-functional teams on infrastructure projects
- Complete vendor-specific training for Cisco, Microsoft, and CompTIA certifications
- Participate in 24/7 on-call rotation after training completion
- Develop scripts for automation tasks using PowerShell/Python
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
- Customer service experience with conflict resolution skills
- CompTIA A+ or similar certification preferred (training provided)
- Ability to lift 30 lbs for equipment handling
- Valid California driver's license for occasional site visits
- Proficiency in Microsoft Office 365
- Pass background check and drug screening