Job Description
Join our dynamic IT team as an IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals passionate about learning and growing in the fast-paced IT sector. Our comprehensive training program will equip you with the skills to become a future IT support specialist while working in a collaborative, innovative environment. No prior experience required – we provide all necessary training!
Responsibilities
- Diagnose and resolve hardware/software issues for internal employees
- Install, configure, and maintain desktop systems and peripherals
- Assist with network administration tasks under supervision
- Create and maintain technical documentation
- Provide excellent customer service via phone, email, and in-person support
- Participate in ongoing training sessions and skill development
- Collaborate with senior IT staff on infrastructure projects
Qualifications
- High school diploma or equivalent required; college degree preferred
- Basic understanding of computer hardware and operating systems
- Strong problem-solving and analytical abilities
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Customer service mindset with patience and empathy
- Willingness to learn new technologies quickly
- CompTIA A+ certification is a plus