Job Description
Launch your IT career with TechSolutions Inc. – New Orleans' premier tech employer! We're seeking motivated IT Support Trainees to join our dynamic team and start tomorrow. This hands-on role offers comprehensive training in network administration, system troubleshooting, and cybersecurity fundamentals. Work alongside industry experts in a collaborative environment designed for growth. Perfect for recent graduates or career changers with basic tech aptitude. Enjoy competitive benefits, mentorship programs, and a clear path to advancement. Apply today and become part of New Orleans' tech revolution!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist with system installations, configurations, and maintenance
- Document technical processes and create knowledge base articles
- Collaborate with senior engineers on complex troubleshooting tasks
- Participate in training sessions covering cloud services and security protocols
- Support user onboarding and equipment setup procedures
- Monitor system performance and report anomalies
- Contribute to IT infrastructure improvement projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of operating systems (Windows, macOS)
- Strong problem-solving and communication skills
- Ability to work in fast-paced, team-oriented environments
- Customer service experience or aptitude
- Willingness to obtain industry certifications (CompTIA A+)
- Valid driver's license for occasional off-site support
- Pass background check and drug screening