Job Description
Join our dynamic IT team in Baltimore and kickstart your career in technology! TechSolutions Inc. is seeking motivated IT Support Trainees to learn industry best practices while providing critical technical support to our clients. This paid internship includes hands-on training in network administration, system troubleshooting, and cybersecurity fundamentals. You'll work alongside senior engineers in a collaborative environment designed to accelerate your professional growth. Perfect for recent graduates or career changers with a passion for technology. Apply today and transform your future!
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install, configure, and maintain computer systems and networks
- Document technical procedures and create user guides
- Assist with cybersecurity protocols and data protection measures
- Support cloud services and virtual infrastructure management
- Collaborate with cross-functional teams on IT projects
- Participate in ongoing technical training and certification programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Customer service orientation with excellent communication skills
- Ability to troubleshoot hardware and software problems
- Strong organizational skills and attention to detail
- Eagerness to learn new technologies and adapt to changing environments