Job Description
Join our elite IT support team as a Trainee and launch your career in high-demand technology! At TechNexus Solutions, we offer industry-leading compensation and a structured training program designed to transform you into a certified IT professional. Work with cutting-edge systems while receiving mentorship from senior engineers in our state-of-the-art Tulsa facility.
This accelerated program combines hands-on experience with vendor certifications (CompTIA A+, Network+) and guaranteed career progression. Enjoy comprehensive benefits including health insurance, 401(k) matching, and tuition reimbursement. Our Tulsa hub serves Fortune 500 clients, offering unparalleled exposure to enterprise environments.
Responsibilities
- Deploy and configure desktop/laptop hardware and peripherals
- Diagnose and resolve network connectivity issues using enterprise tools
- Manage Active Directory accounts and group policies
- Document technical procedures using ITSM platforms (ServiceNow)
- Collaborate with cloud infrastructure teams on Azure/AWS deployments
- Execute security protocols including patch management and endpoint protection
- Provide Tier 1 support for 500+ enterprise users
- Participate in 24/7 on-call rotation after training completion
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- CompTIA A+ certification (or willingness to obtain within 90 days)
- Basic knowledge of Windows Server 2019/2022 administration
- Familiarity with TCP/IP networking fundamentals
- Excellent written and verbal communication skills
- Ability to lift 30lbs and work in server environments
- Valid driver's license for occasional off-site support
- Passion for continuous learning and technology certifications