Job Description
Are you a tech-savvy problem solver looking for an immediate opportunity?
Apex Systems is urgently hiring an IT Support Specialist to join our dynamic team in the heart of Miami, FL.
As a critical member of our IT department, you will ensure our infrastructure runs smoothly, providing top-tier technical support to our diverse client base. This is a fantastic opportunity for a dedicated professional to make an impact immediately.
Why Join Us?
- Competitive Salary: $55,000 - $75,000 USD
- Comprehensive Benefits Package
- Modern Work Environment
Responsibilities
- Provide Tier 2 technical support and troubleshooting for hardware, software, and network issues.
- Manage and maintain computer workstations, peripherals, and mobile devices.
- Install, configure, and deploy new operating systems and applications.
- Respond to help desk tickets in a timely and professional manner.
- Collaborate with the network administration team to resolve complex infrastructure issues.
Qualifications
- Associate’s degree in Information Technology or equivalent experience.
- CompTIA A+ certification is preferred.
- Minimum 2 years of experience in IT Help Desk or Technical Support.
- Strong knowledge of Windows and macOS operating systems.
- Excellent verbal and written communication skills.