Job Description
Immediate opening for IT Support Specialist in Fort Worth, TX! Join our dynamic team at NexusTech Solutions, where innovation meets reliability. We're seeking a passionate IT professional to deliver exceptional technical support to our growing client base. This role offers rapid career growth, cutting-edge technology exposure, and a collaborative work environment. If you're ready to make an immediate impact and advance your career in IT, apply today!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Diagnose and resolve IT issues efficiently with minimal downtime
- Manage user accounts, permissions, and security protocols
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document technical procedures, solutions, and asset inventories
- Collaborate with cross-functional teams to implement IT projects
- Deliver training and best practices to end-users
Qualifications
- 2+ years of hands-on IT support experience in a professional environment
- Proficiency in Windows OS, Microsoft 365, and Active Directory
- Strong networking fundamentals (TCP/IP, DNS, DHCP) and troubleshooting skills
- CompTIA A+ or equivalent certification preferred
- Excellent customer service and communication abilities
- Experience with ticketing systems (e.g., ServiceNow, Jira)
- Ability to work independently and prioritize multiple tasks