Job Description
Join TechNexus Solutions' elite IT Support Trainee program in Seattle, WA! We're seeking motivated individuals ready to launch high-earning careers in technology. This premium training opportunity combines competitive compensation with hands-on experience in enterprise environments. Our 6-month immersive program includes mentorship from senior engineers, certification prep (CompTIA A+, Microsoft 365), and guaranteed placement in our high-growth team. Enjoy Seattle's vibrant tech scene while building a future-proof skill set.
Responsibilities
- Deploy and configure Windows/macOS workstations and mobile devices
- Diagnose and resolve hardware/software issues across enterprise systems
- Implement cybersecurity best practices and data protection protocols
- Manage user accounts, permissions, and Active Directory operations
- Document technical procedures and maintain knowledge base articles
- Collaborate with cross-functional teams on infrastructure projects
- Participate in 24/7 on-call rotation (rotational schedule)
Qualifications
- Associate's degree in IT or equivalent experience
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Proficiency with Windows 10/11 and macOS troubleshooting
- Customer service experience with conflict resolution skills
- CompTIA A+ certification or willingness to obtain within 3 months
- Valid driver's license and reliable transportation
- Ability to lift 30lbs for hardware installations
- US citizenship or permanent residency required