Job Description
Launch your IT career with our flexible-hours trainee program in Stockton! TechSolutions Inc. is seeking motivated individuals to join our dynamic support team. Gain hands-on experience in troubleshooting, system administration, and client interaction while enjoying work-life balance through customizable scheduling. Perfect for students, career-changers, or those seeking supplemental income. Our comprehensive training includes certifications and mentorship from industry experts.
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote assistance
- Install, configure, and maintain desktop hardware/software systems
- Document IT incidents and resolutions using ticketing systems
- Collaborate with senior technicians on network infrastructure projects
- Train users on software applications and security protocols
- Assist with hardware inventory management and asset tracking
- Participate in 24/7 on-call rotation (flexible scheduling)
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and customer service skills
- Ability to work independently with minimal supervision
- CompTIA A+ certification or equivalent experience preferred
- Valid California driver's license (for occasional on-site visits)