Job Description
Launch your IT career with our immersive trainee program! TechAdvance Solutions is seeking motivated individuals to join our dynamic IT Support team in Plano, TX. Gain hands-on experience with cutting-edge technologies while working alongside industry experts. This 6-month paid internship includes structured training, mentorship, and potential for full-time conversion. Perfect for recent graduates or career changers passionate about technology!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network administration and system monitoring
- Document IT procedures and knowledge base articles
- Collaborate with senior engineers on complex troubleshooting
- Deploy and configure workstations in corporate environments
- Participate in cybersecurity awareness initiatives
- Support office AV and video conferencing systems
Qualifications
- High school diploma or equivalent; relevant certifications preferred
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification a plus
- Valid driver's license and reliable transportation
- Passion for technology and continuous learning