Job Description
Launch your IT career with CyberNet Solutions! We're seeking motivated individuals with no experience for our Entry-Level Network Technician position in Colorado Springs. Join our award-winning team and gain hands-on experience in network infrastructure, security protocols, and system administration while receiving comprehensive training and mentorship. Enjoy competitive benefits, career growth opportunities, and a collaborative work environment in Colorado's thriving tech hub.
Responsibilities
- Install, configure, and maintain network hardware including routers, switches, and firewalls
- Monitor network performance and troubleshoot connectivity issues using diagnostic tools
- Document network configurations and create technical support documentation
- Assist with network security implementations and vulnerability assessments
- Provide Tier 1 user support for network-related incidents and requests
- Collaborate with senior technicians on infrastructure upgrades and projects
- Adhere to ITIL best practices for incident management and service delivery
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Willingness to obtain industry certifications (CompTIA Network+)
- Valid driver's license and reliable transportation
- Passion for technology and continuous learning