Job Description
Launch your IT career with our comprehensive training program! We're seeking motivated individuals with no prior experience to join our team as Network Technicians in Richmond, VA. Enjoy hands-on learning, mentorship from industry experts, and a clear path to professional growth. Why join us?
- Free industry certification training (CompTIA Network+, Cisco CCNA)
- Tuition reimbursement for continued education
- Modern office with cutting-edge lab facilities
- Health benefits and 401(k) matching from day one
Responsibilities
- Install, configure, and troubleshoot network hardware (routers, switches, firewalls)
- Monitor network performance using diagnostic tools
- Document network infrastructure changes and configurations
- Provide Tier 1 user support for network connectivity issues
- Assist with network security protocols and best practices
- Participate in on-call rotation for critical incidents
- Collaborate with senior engineers on infrastructure projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer networking concepts
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to lift 30 lbs and work in server environments
- Valid driver's license for occasional site visits
- Pass background check and drug screening
- Eagerness to learn and pursue technical certifications