Job Description
Join our dynamic IT team as an Entry-Level Network Technician and kickstart your career in technology! We're seeking motivated individuals with no prior experience who are eager to learn and grow in a supportive environment. You'll gain hands-on experience with network infrastructure, cybersecurity basics, and system administration while working alongside industry experts. Our comprehensive training program will equip you with CompTIA Network+ and Cisco CCNA fundamentals. This is your opportunity to build a future-proof career in Richmond's thriving tech sector with competitive benefits and advancement opportunities.
Responsibilities
- Install, configure, and maintain network hardware including routers, switches, and access points
- Monitor network performance using tools like SolarWinds and Wireshark
- Provide Tier 1 technical support for internal and external clients
- Document network configurations and create maintenance logs
- Assist with cybersecurity protocols and vulnerability assessments
- Collaborate with senior engineers on infrastructure upgrades
- Participate in 24/7 on-call rotation (rotational schedule)
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of networking concepts (TCP/IP, OSI model)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to lift 30 lbs and work in server environments
- Valid driver's license for occasional site visits
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Pass background check and drug screening