Job Description
Join our dynamic team as an IT Support Trainee and kickstart your career in technology! We're urgently seeking motivated individuals in Los Angeles to provide essential technical support while receiving comprehensive training. This role offers hands-on experience with cutting-edge systems and a clear path to advancement within our growing company. If you're passionate about solving problems and eager to learn, apply today!
Responsibilities
- Diagnose and resolve hardware/software issues for internal staff
- Install, configure, and maintain computer systems and networks
- Provide remote and on-site technical assistance via ticketing systems
- Document technical procedures and create knowledge base articles
- Collaborate with senior IT staff on system upgrades and projects
- Train end-users on software applications and security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in a team environment
- CompTIA A+ or similar certification (or willingness to obtain)