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Information Technology 🏢 Full Time ⭐️ Verified

Senior IT Support Specialist

TechNexus Solutions
Houston
Estimated Salary
USD 65.000 – USD 85.000
Live Update
24 September 2026
Deadline
24 Sep 2027

Job Description

Join TechNexus Solutions, a leading IT infrastructure provider in the Gulf Coast region, as we revolutionize enterprise support for Fortune 500 clients. Our dynamic Houston team delivers cutting-edge cloud solutions, cybersecurity frameworks, and seamless user experiences. This role offers unparalleled growth opportunities in a collaborative environment where your expertise directly impacts mission-critical systems.

Enjoy competitive benefits including flexible work arrangements, continuous learning stipends, and quarterly team-building events in Houston's vibrant tech ecosystem.

Responsibilities

  • Proactively manage and resolve Tier 2/3 hardware/software issues across 500+ endpoints
  • Implement and maintain Azure AD, Intune, and SCCM infrastructure
  • Lead cybersecurity incident response protocols including threat detection and remediation
  • Design and execute network optimization projects using Cisco/Juniper technologies
  • Develop automation scripts using PowerShell/Python for repetitive tasks
  • Mentor junior technicians and create technical documentation
  • Collaborate with DevOps teams on CI/CD pipeline integrations

Qualifications

  • 5+ years enterprise IT support experience with Windows Server 2019/2022
  • Expertise in Active Directory, Group Policy, and enterprise backup solutions
  • A+/Network+ certifications required; Security+ preferred
  • Hands-on experience with virtualization (VMware/Hyper-V) and cloud platforms
  • Strong scripting abilities in PowerShell and/or Python
  • Excellent written/verbal communication skills for stakeholder interactions
  • Ability to lift 40lbs for hardware deployments
  • Valid Texas driver's license for occasional site visits

Required Skills

Windows Server Active Directory Azure AD SCCM Intune PowerShell Python Cisco Networking VMware Cybersecurity Incident Response A+ Network+

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