Job Description
Join our dynamic team as a Part-Time IT Support Trainee in San Antonio! This entry-level role offers hands-on experience in modern IT environments while supporting local businesses. You'll work with cutting-edge technology under expert mentorship to build foundational skills in network administration, system diagnostics, and user support. Perfect for students and career-changers seeking flexible hours with growth opportunities into full-time roles. Apply today to start your IT journey!
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install, configure, and maintain desktop/laptop systems
- Assist with network infrastructure monitoring and troubleshooting
- Document IT procedures and incident reports
- Provide exceptional customer support via phone, email, and chat
- Collaborate with senior IT staff on system upgrades
- Support cybersecurity best practices across user devices
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to lift 20 lbs and work in varied environments
- Customer service experience (retail/helpdesk a plus)
- CompTIA A+ or similar certification (in progress or planned)
- Valid driver's license and reliable transportation