Job Description
Are you ready to kickstart your career in Information Technology? Laredo Tech Systems is seeking a motivated and detail-oriented Part-Time IT Support Trainee to join our growing team in Laredo, Texas. This is an ideal position for recent graduates or career changers eager to gain hands-on technical experience in a professional setting.
In this role, you will work under the mentorship of our senior IT staff, supporting our internal operations and helping to maintain a seamless technology environment. We pride ourselves on a culture of continuous learning and provide the training necessary for you to excel in the tech industry.
Why Join Us?
- Hands-on experience with real-world IT challenges.
- Mentorship from experienced IT professionals.
- Flexible schedule suitable for students or those seeking work-life balance.
- Opportunity for career advancement within the company.
Responsibilities
- Assist in diagnosing and resolving hardware and software technical issues for employees.
- Manage and maintain the helpdesk ticketing system to ensure timely resolution of support requests.
- Perform routine computer maintenance, including software updates, antivirus scans, and hardware inspections.
- Provide technical guidance and troubleshooting support for office equipment, printers, and network peripherals.
- Collaborate with the IT team to implement new software solutions and improve internal workflow efficiency.
Qualifications
- High school diploma or equivalent; Associate degree in Computer Science, IT, or related field is a plus.
- Basic understanding of computer hardware, operating systems (Windows/Linux), and peripherals.
- Strong desire to learn and grow within the IT field.
- Excellent problem-solving skills and attention to detail.
- Good verbal and written communication skills to interact with non-technical staff members.