Job Description
Join TechSolutions Pro as a Part-Time IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals passionate about IT to provide essential technical support in a dynamic environment. This hands-on role offers comprehensive training, mentorship from senior technicians, and exposure to cutting-edge systems. Perfect for students or career changers looking to build real-world experience while maintaining flexible hours. Our collaborative team culture prioritizes growth and innovation, with opportunities to specialize in network security, cloud services, or help desk operations. If you're ready to transform your technical knowledge into professional expertise, apply today!
Responsibilities
- Deliver responsive technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document support tickets and knowledge base articles
- Collaborate with senior technicians on complex troubleshooting
- Assist with cybersecurity best practices implementation
- Train end-users on new technology solutions
- Participate in system upgrades and maintenance projects
Qualifications
- High school diploma or equivalent; pursuing IT certification or degree preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently with minimal supervision
- Valid Florida driver's license (for occasional on-site visits)
- CompTIA A+ certification or equivalent knowledge