Job Description
Launch your IT career with NexusTech Solutions! We're seeking motivated Part-Time IT Support Trainees to join our dynamic team in Las Vegas. This hands-on role offers comprehensive training in enterprise systems, network infrastructure, and customer service excellence. Perfect for students or career-changers seeking flexible hours while gaining real-world experience in a fast-paced tech environment.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and remote assistance
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document troubleshooting procedures and knowledge base articles
- Collaborate with senior engineers on network security protocols
- Assist with user account management and system access controls
- Participate in cross-departmental IT projects
Qualifications
- High school diploma or equivalent; pursuing CompTIA A+ certification preferred
- Basic understanding of Windows/macOS operating systems
- Excellent problem-solving and communication skills
- Ability to lift 25 lbs and work in standing/walking positions
- Valid driver's license with reliable transportation
- Available 20-25 hours/week (flexible scheduling available)
- Passion for technology and continuous learning