Job Description
Join TechSolve Solutions as a Part-Time IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals with a passion for problem-solving to join our dynamic team. This entry-level role offers hands-on experience in hardware troubleshooting, software installation, and network diagnostics while working alongside industry experts. Perfect for students or career changers seeking flexible hours and professional growth in the heart of California's Central Valley.
What We Offer:
- Comprehensive paid training program
- Flexible part-time schedule (20-25 hours/week)
- Opportunity for full-time advancement
- Collaborative team environment
- Competitive hourly rate + benefits package
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install and configure desktop/laptop systems
- Assist with network connectivity and security protocols
- Document technical issues and solutions in ticketing systems
- Support software upgrades and patch management
- Collaborate with senior technicians on complex problems
- Maintain inventory of IT assets and equipment
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong troubleshooting and analytical skills
- Excellent written and verbal communication abilities
- Ability to lift 25 lbs and work in varied environments
- Valid California driver's license (for occasional site visits)
- CompTIA A+ certification (or willingness to obtain)