Job Description
Join Nevada Tech Solutions as a Part-Time IT Support Trainee and launch your career in technology! We're seeking motivated individuals passionate about IT infrastructure and customer service. This role offers hands-on experience with network administration, hardware troubleshooting, and helpdesk operations in a dynamic environment. Perfect for students or career changers seeking flexible hours while gaining industry-recognized skills. Our collaborative team provides mentorship and growth opportunities into full-time IT roles. Why join us? Competitive pay, flexible scheduling, and access to cutting-edge technology. Apply today to start your IT journey!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with network setup, security protocols, and backup procedures
- Document incidents, resolutions, and asset inventory in ITSM systems
- Collaborate with senior technicians on complex troubleshooting tasks
- Train end-users on software applications and best practices
- Support office technology including printers, AV equipment, and mobile devices
Qualifications
- High school diploma or equivalent; college coursework in IT preferred
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Customer service experience with problem-solving aptitude
- CompTIA A+ certification or equivalent knowledge desirable
- Ability to lift 25 lbs and work in standing/walking positions
- Valid driver's license and reliable transportation
- Must be available for 20-30 hours/week including weekdays/evenings