Job Description
Join TechNova Solutions as a Part-Time IT Support Trainee and launch your career in technology! We're seeking motivated individuals to provide exceptional technical assistance to our clients while receiving hands-on training in a dynamic environment. This role offers flexible hours and a pathway to full-time employment for top performers. Learn from industry experts while troubleshooting hardware/software issues, maintaining network security, and delivering outstanding customer service. If you're passionate about technology and eager to grow, apply today!
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install, configure, and maintain computer systems and networks
- Provide remote and on-site technical support with exceptional customer service
- Document technical procedures and create knowledge base articles
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior technicians on complex system implementations
- Participate in ongoing training to develop technical expertise
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service experience or technical aptitude
- CompTIA A+ certification (or willingness to obtain)
- Valid Florida driver's license for occasional on-site visits