Job Description
Join our dynamic IT team as an IT Support Trainee and kickstart your career in technology! No experience required – we're looking for motivated individuals eager to learn and grow in a supportive environment. At TechSolutions Inc., we provide comprehensive training programs designed to transform your passion for technology into professional expertise. Enjoy competitive compensation, comprehensive benefits, and a clear path to career advancement. Apply today and become part of our innovative team shaping the future of IT support in Chandler!
Responsibilities
- Provide tier-1 technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior technicians on complex problem-solving
- Participate in ongoing training programs to build technical skills
- Assist with network administration tasks under supervision
- Contribute to IT security best practices implementation
Qualifications
- High school diploma or equivalent (technical certifications a plus)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Basic familiarity with computer systems and software
- Ability to learn technical concepts quickly
- Customer service-oriented mindset
- Valid driver's license and reliable transportation
- Pass background check and drug screening