Job Description
Join our dynamic IT team in sunny San Diego and kickstart your career in technology! TechSolutions Inc. is seeking a motivated Part-Time IT Support Trainee to provide exceptional technical assistance while learning industry best practices. This hands-on role offers mentorship, real-world troubleshooting experience, and a pathway to full-time opportunities. Enjoy flexible hours and a collaborative environment where your growth is our priority. Apply today to become part of San Diego's thriving tech scene!
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install, configure, and maintain computer systems and networks
- Document technical procedures and incident reports
- Provide remote and on-site technical support via ticketing systems
- Assist with cybersecurity protocols and data backups
- Collaborate with senior IT staff on system upgrades
- Train users on new software and technology tools
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Customer service experience with problem-solving aptitude
- Ability to work independently and prioritize tasks
- CompTIA A+ certification or equivalent coursework
- Valid California driver's license for occasional site visits