Job Description
Join TechAdvance Solutions and launch your IT career with our comprehensive Part-Time IT Support Trainee program. We're seeking motivated individuals in San Antonio to provide essential technical support while receiving hands-on training in enterprise systems, cybersecurity fundamentals, and customer service excellence. This role offers flexible hours and a clear pathway to full-time IT positions.
Our training program includes mentorship from senior engineers, certification prep (CompTIA A+/Network+), and exposure to cutting-edge infrastructure. Ideal for students, career-changers, or part-time professionals seeking tech growth.
Responsibilities
- Diagnose and resolve hardware/software issues for employees and clients
- Install and configure workstations, printers, and network equipment
- Document technical issues and resolutions using ticketing systems
- Assist with security protocols and access management
- Conduct basic system backups and recovery operations
- Train end-users on software applications and best practices
- Collaborate with IT team on infrastructure projects
Qualifications
- High school diploma or equivalent; relevant certifications preferred
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to lift 30lbs and work in varied environments
- Customer service experience or aptitude
- Availability for flexible shifts including weekends
- Valid Texas driver's license (for occasional equipment transport)
- Pass background check and drug screening