Job Description
Join our dynamic IT team as a Part-Time IT Support Trainee and kickstart your career in technology! At TechSolutions Inc., we’re committed to nurturing future tech talent through hands-on experience and mentorship. This flexible role offers the perfect opportunity to build foundational skills while supporting our St. Louis operations. Enjoy a collaborative environment, growth opportunities, and the chance to work with cutting-edge technology. Perfect for students or career changers seeking practical IT experience with competitive compensation.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist with workstation setup, configuration, and maintenance
- Document IT processes and create troubleshooting guides
- Collaborate with senior technicians on system upgrades
- Monitor helpdesk tickets and resolve user inquiries
- Support cybersecurity best practices and data protection protocols
- Participate in cross-departmental IT initiatives
Qualifications
- High school diploma or equivalent; pursuing IT certification preferred
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Valid driver's license and reliable transportation
- Availability for 20-25 hours/week (flexible scheduling)