Job Description
Join our dynamic team as a Part-Time IT Support Trainee and kickstart your career in technology! We're seeking a motivated individual to learn and grow in a hands-on environment, providing essential technical support to our clients. This role offers flexible hours and unparalleled mentorship from industry experts. If you're passionate about technology and eager to build foundational skills, apply today to become part of St. Petersburg's premier IT solutions provider.
Responsibilities
- Diagnose and resolve hardware/software issues for clients
- Install, configure, and maintain computer systems and networks
- Provide technical support via phone, email, and in-person
- Document incident reports and maintain service logs
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior technicians on complex troubleshooting
- Conduct routine system updates and maintenance checks
Qualifications
- High school diploma or equivalent; relevant certifications a plus
- Basic knowledge of Windows, macOS, and Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service experience preferred
- Valid driver's license and reliable transportation
- Availability to work 20-25 hours per week