Job Description
Join our dynamic team as a Part-Time IT Support Trainee and kickstart your career in technology! TechSolutions Inc. is seeking motivated individuals passionate about IT to provide essential technical support to our clients. This hands-on training position offers mentorship from industry experts while you develop critical troubleshooting, network administration, and customer service skills. Perfect for students or career-changers seeking flexible hours with growth opportunities into full-time roles.
Responsibilities
- Diagnose and resolve hardware/software issues for corporate clients
- Install, configure, and maintain desktop/laptop systems
- Assist with network monitoring and basic security protocols
- Document technical issues and resolutions in ticketing systems
- Provide remote and on-site technical support to end-users
- Collaborate with senior technicians on complex escalations
Qualifications
- High school diploma or equivalent (college students encouraged)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and manage time effectively
- Customer service experience preferred but not required
- CompTIA A+ certification a plus (training provided)