Job Description
Join our dynamic team as a Part-Time IT Support Trainee and launch your career in technology! We're seeking motivated individuals passionate about learning IT fundamentals while providing exceptional service to our clients. This hands-on role offers structured training in network administration, hardware troubleshooting, and cybersecurity best practices in a collaborative environment. Perfect for students or career-changers seeking flexible hours with growth potential into full-time IT specialist roles.
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Assist with network setup, maintenance, and security protocols
- Document technical procedures and create knowledge base articles
- Support system installations and software upgrades
- Collaborate with senior IT staff on complex troubleshooting
- Provide remote and on-site technical assistance
- Monitor system performance and implement preventive measures
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT Support) preferred
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and in team environments
- Valid California driver's license (for occasional on-site visits)