Job Description
Join our dynamic team as a Network Technician in Memphis, TN and become the backbone of our digital infrastructure! We're seeking a passionate professional to design, implement, and maintain robust network systems that power our organization's success. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth in a collaborative environment.
Responsibilities
- Install, configure, and troubleshoot network hardware including routers, switches, and firewalls
- Monitor network performance using advanced diagnostic tools and optimize for efficiency
- Implement security protocols to protect against cyber threats and ensure data integrity
- Document network configurations and create detailed technical documentation
- Collaborate with IT teams to resolve complex network issues and improve system reliability
- Provide user support for network-related problems and conduct system training
Qualifications
- Associate's degree in IT or related field (Bachelor's preferred)
- 3+ years of experience in network administration and infrastructure support
- CompTIA Network+ or Cisco CCNA certification required
- Proficiency with network protocols (TCP/IP, DNS, DHCP, VPN)
- Strong analytical skills and ability to troubleshoot complex technical issues
- Experience with network monitoring tools (e.g., SolarWinds, Nagios)
- Excellent communication skills and customer service orientation