Job Description
Are you a skilled Network Technician looking for a dynamic role in the heart of Chicago? TechNova Solutions is seeking a detail-oriented professional to join our growing IT team. We pride ourselves on delivering top-tier infrastructure solutions, and we are looking for someone who can maintain and improve our network architecture.
We offer a flexible hybrid work model, allowing you to balance on-site collaboration with the convenience of remote work. If you are passionate about connectivity and problem-solving, we want to hear from you.
Key Highlights:
- Competitive compensation package.
- Comprehensive health, dental, and vision insurance.
- Professional development opportunities and certification reimbursement.
- Flexible work schedule with a hybrid/remote-friendly policy.
Responsibilities
- Install, configure, and troubleshoot network hardware, including routers, switches, firewalls, and access points.
- Perform routine network maintenance, monitoring, and upgrades to ensure maximum uptime and performance.
- Monitor network traffic and security logs to identify anomalies and resolve connectivity issues proactively.
- Document network diagrams, configurations, and technical procedures to ensure knowledge transfer.
- Collaborate with cross-functional teams to implement new network solutions and security protocols.
- Respond to help desk tickets and resolve end-user connectivity issues efficiently.
- Manage and maintain cabling infrastructure, including fiber and copper cabling projects.
Qualifications
- Associate’s degree in Computer Science, Information Technology, or related field (Bachelor’s degree preferred).
- Valid certification such as Network+, CCNA, or CCNP is highly desirable.
- 3+ years of experience in network administration or technical support.
- Strong knowledge of TCP/IP, DNS, DHCP, VLANs, subnetting, and routing protocols.
- Hands-on experience with Cisco and Juniper networking equipment.
- Excellent problem-solving skills and the ability to work independently.
- Strong communication skills and a customer-centric approach.