Job Description
Are you a detail-oriented professional with a passion for connectivity? Apex Network Systems is seeking a skilled Network Technician to join our dynamic IT team in Austin, TX. In this pivotal role, you will be responsible for the installation, configuration, and maintenance of our enterprise network infrastructure, ensuring seamless communication and data security for our clients.
At Apex, we pride ourselves on innovation and reliability. We offer a competitive benefits package, including comprehensive health coverage, a 401(k) matching program, and continuous professional development opportunities.
Responsibilities
- Install, configure, and troubleshoot network hardware, including routers, switches, firewalls, and wireless access points.
- Perform routine network audits and maintenance to ensure optimal performance and uptime.
- Monitor network traffic and security alerts to identify and resolve potential vulnerabilities.
- Document network configurations, changes, and resolutions in our ticketing system.
- Collaborate with the IT team to implement network upgrades and new technologies.
- Provide technical support and guidance to end-users regarding network connectivity issues.
Qualifications
- Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Certification such as CompTIA Network+, CCNA, or equivalent is highly preferred.
- Minimum of 2-3 years of experience in network administration or technical support.
- Strong knowledge of TCP/IP, DNS, DHCP, VLANs, and routing protocols.
- Experience with Cisco, Juniper, or Aruba network equipment is a plus.
- Excellent problem-solving skills and the ability to work independently.