Job Description
Join InnovateTech Solutions as a Network Technician and become the backbone of our cutting-edge IT infrastructure in Charlotte's thriving tech hub. We're seeking a dedicated professional to maintain, troubleshoot, and optimize our network systems while supporting a dynamic team of innovators. Enjoy competitive benefits, ongoing training opportunities, and the chance to work with enterprise-grade technologies in a collaborative environment. If you're passionate about connectivity and problem-solving, apply today to launch your career with us!
Responsibilities
- Install, configure, and maintain LAN/WAN infrastructure including routers, switches, and firewalls
- Monitor network performance using tools like SolarWinds and Nagios to ensure 99.9% uptime
- Diagnose and resolve network outages within SLA timeframes
- Implement security protocols and perform vulnerability assessments
- Document network configurations and create technical documentation
- Collaborate with cloud engineers on hybrid network solutions
- Support VoIP systems and wireless network optimization
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 3+ years of hands-on network administration experience
- CCNA or CompTIA Network+ certification required
- Proficiency with Cisco/Juniper devices and TCP/IP protocols
- Strong analytical skills for root-cause analysis
- Experience with network automation tools (Ansible, Python)
- Excellent communication and customer service abilities
- Valid North Carolina driver's license for occasional site visits